General

• Do I need to charge my Hub before connecting it for the first time?
• What is B.One Hub?
• How much bandwidth of my Wi-Fi connection does B.One use?
• Is there a limit on the number of devices I can pair with B.One?
• Can I replace batteries in B.One Sensors?
• What is the benefit of inserting a 2G/3G SIM card in my B.One Hub?
• What protocols does the B.One Hub support?
• Does B.One use a cloud?
• What information is stored in the cloud?
• Do I have any panic button in my B.One App?
• What happens in the event of Internet connection and/or power outage?
• Can we enable or disable In-House settings outside the home network?
• Can I change the registered Email address?
• How many devices can be added to the B.One Hub?
• What is the data usage of B.One app?
• Does B.One App work in landscape mode?
• What type of devices can be a part of Actions?
• Can my European Z-Wave devices work with B.One hub ?
• Can I configure my B.One Hub to a corporate network ?
• How far can the B.One Hub be from my home Wi-Fi router ?
• How can I manage the list of emergency contacts?
• When do I use the “learn and repeat” function of the custom IR remote?
• How long do the battery last on my B.One Hub?
• How to return a product for a refund or exchange?
• Can I connect a device that isn't supported by B.One Hub?
• Does B.One Hub work in my country?
• If I encounter any issues with the device or the B.One App how do I get assistance?